Our Team
Your Dental IT Experts, One Byte at a Time
It takes more than a degree to understand technology in a dental practice. That’s why our team go above and beyond to learn your practice, your processes and your needs.
Meet Our Team
When you need someone, our team are there to help. Based in Melbourne, Perth and Manilla, with contractors in every capital city, we have easy access all over Australia and remote access to anywhere!
Mike Collishaw
Managing Director
Mike Collishaw
Mike has led the team at 32 Byte since 2014, always ensuring the team have the support they need, while also specialising heavily in dental technology with a keen focus on X-Ray and CBCT technologies as well as various practice management softwares such as Oasis, D4W, Core Practice and many more.
Caitlyn Van Every
Finance Manager
Caitlyn Van Every
Mark Brown
Field Services Engineer
Mark Brown
Mark joined the 32 Byte team at the start of 2026 with a view to expand on his dental IT experience. Having worked in the industry before but also having a wealth of knowledge in other roles throughout a storied career, we're super excited to have Mark as a part of our family.
CJ Armamento
Operations Engineer
CJ Armamento
CJ is our dedicated remote support tech, ensuring seamless and efficient IT assistance for our clients. With a knack for troubleshooting and a commitment to quick resolutions, CJ consistently delivers top-notch support, making him an invaluable part of the 32 Byte team.
Tanya Ponce
Customer Care Manager
Tanya Ponce
Tanya is the unsung hero who works in behind the scenes ensuring that everyone is looked after from our team to our clients. Tanya ensures tickets are created and handled efficiently and clients are kept happy by ensuring all of the tasks required on a day to day basis get seen to.
Ben Anderson-Brown
Technical Support Lead
Ben Anderson-Brown
Ben has been with the team since 2015, specialising in dental software such as HiCaps and imaging softwares like Sidexis, Romexis and DBSWin. Ben is also well versed in practice management software support including Core Practice, D4W and OASIS.
Oliver Tanti
Desktop Support Engineer
Oliver Tanti
Oliver joined us back in 2021 as a trainee and has since completed a raft of certifications including his Cert IV in IT, MS900, AZ900 and a whole lot more acronym based certificates. He's become an integral part of the team and is well known amongst our many practices.
Fraser Halse
Service Desk Analyst
Fraser Halse
Since having joined our team in mid-April 2024 for weekly work experience during his Year 12 studies, Fraser has seamlessly transitioned into a full-time role, bringing dedication, adaptability, and a strong work ethic. His fresh ideas and valuable support have made him an integral part of the team’s success.
Hayley Backhaus
Client Experience Manager
Hayley Backhaus
Hayley is a vital member of 32 Byte, dedicated to delivering exceptional client service. She is known for creating unique designs and experiences, from captivating trade show booths to innovative client solutions, earning widespread acclaim from our clients.
Rachael Degering
Sales and Account Manager
Rachael Degering
Rachael’s firsthand experience in the dental industry gives her a deep understanding of everyday practice challenges. Drawing on her background in operations, marketing, and customer service, she delivers personalised, growth-focused support that truly resonates with clients. Her people-first mindset and strategic insight make her an invaluable member of the 32 Byte team.
Jye Schlesiger
Desktop Support Engineer
Jye Schlesiger
Jye is an on-site support specialist with years of hands-on experience and a passion for delivering user-friendly IT solutions. His friendly approach and unwavering commitment to problem-solving ensure smooth operations and outstanding support for our clients every day. He thrives in diverse technical environments, driving efficiency with focus and dedication.
Kristy Wapper
IT Support Cadet
Kristy Wapper
Kristy joined our service delivery team in 2025, and comes fresh off time doing her Certificate IV in Cyber Security. She will embark on a 2 year journey studying and getting hands on experience in our service desk as she builds in to a long career of Dental IT. Kristy is super eager to get her teeth stuck in to any problem.
Miira Sarmiento
Customer Care Engineer
Miira Sarmiento
Miira is our efficient and reliable virtual assistant, ensuring smooth operations and providing excellent support to both our team and clients. Her organizational skills and proactive approach make her an indispensable part of the 32 Byte family.
Our staff are trained to talk in simple, easy to understand language to ensure you and your team are kept away from frustrating phone calls and email trails that leave your head spinning.
Are you ready to transform your business?
We are your one stop shop to support you and your practice, because we know there is nothing more important than keeping you at your chair and off the computer