by Mike Collishaw | Nov 25, 2024 | Business
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative....
by Mike Collishaw | Jul 10, 2024 | Business
Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge. It’s also necessary to stay competitive in today’s technology-driven business world. But that promise can turn into a financial nightmare if you neglect two...
by Mike Collishaw | Apr 26, 2024 | Business
Cloud computing has revolutionized the way businesses operate. It offers scalability, flexibility, and cost-efficiency. But cloud services also come with a downside: cloud waste. Cloud waste is the unnecessary spending of resources and money on cloud services. These...
by Mike Collishaw | Feb 15, 2024 | Business
Technology plays a pivotal role in driving efficiency, productivity, and competitiveness. For small businesses, workforce technology modernization is both an opportunity and a challenge. Embracing modern technology can empower small businesses. It can help them thrive...
by Mike Collishaw | Nov 15, 2023 | Business
In today’s world, sustainability isn’t just a buzzword; it’s a necessity. Businesses around the globe are increasingly embracing eco-friendly practices. This isn’t only for the positive impact on the environment. It’s also for the benefits they can...
by Mike Collishaw | Sep 20, 2023 | Business
In today’s ever-evolving digital landscape, small businesses have more opportunities than ever. Many of these call for leveraging technology to their advantage. Embracing the right tech trends can help businesses compete. It enables them to streamline...
