by Mike Collishaw | Apr 21, 2026 | Microsoft 365
Improving customer interactions at scale can be complex and time-consuming. This customer story shows how Carvana faced this problem by using Azure AI to unify insights, reduce call volume, and improve service quality. Read the story to see how Azure supports faster,...
by Mike Collishaw | Apr 21, 2026 | Microsoft 365
Security demands keep growing while time and resources stay limited. This demo video shows how Microsoft Security Copilot agents handle high-volume security tasks, adapt to your workflows, and operate within a Zero Trust framework. Watch how these AI-powered agents...
by Mike Collishaw | Apr 20, 2026 | Cybersecurity
Ransomware isn’t a jump scare. It’s a slow build. In many cases, it begins days, or even weeks, before encryption, with something mundane, like a login that never should have succeeded. That’s why an effective ransomware defense plan is about more than deploying...
by Mike Collishaw | Apr 15, 2026 | AI
It usually starts small. Someone uses an AI tool to refine a difficult email. Someone enables an AI add-on inside a SaaS app because it promises to save an hour a week. Someone pastes a paragraph into a chatbot to “make it sound better.” Then it becomes routine. And...
by Mike Collishaw | Apr 14, 2026 | Microsoft 365
Security complexity can slow response and increase costs. This analyst report on the ‘Total Economic Impact™ of Microsoft Defender and Sentinel’ shows how a unified, AI-driven SecOps platform like Microsoft Defender improves detection, reduces false...