About Us
Your Dental IT Experts, One Byte at a Time
It takes more than a degree to understand technology in business. That’s why our team go above and beyond to learn your business, your processes and your needs.
Meet Our Team
When you need someone, our team are there to help. Based in Melbourne, we have easy access all over Melbourne and remote access to anywhere!
Mike Collishaw
Managing Director
Mike Collishaw
Mike has led the team at 32 Byte since 2014, always ensuring the team have the support they need, while also specialising heavily in dental technology with a keen focus on X-Ray and CBCT technologies as well as various practice management softwares such as Oasis, D4W, Core Practice and many more.
Caitlyn Van Every
Finance Manager
Caitlyn Van Every
Miira Ponce
Desktop Support Engineer
Miira Ponce
Miira is our efficient and reliable virtual assistant, ensuring smooth operations and providing excellent support to both our team and clients. Her organizational skills and proactive approach make her an indispensable part of the 32 Byte family.
Ben Anderson-Brown
Senior Technical Support
Ben Anderson-Brown
Ben has been with the team since 2015, specialising in dental software such as HiCaps and imaging softwares like Sidexis, Romexis and DBSWin. Ben is also well versed in practice management software support including Core Practice, D4W and OASIS.
Tim Casey
Service Delivery Manager
Tim Casey
Tim is our dedicated Service Delivery Manager, ensuring that our IT solutions are delivered seamlessly and efficiently to our clients. With a strong focus on quality and customer satisfaction, Tim's leadership and expertise play a crucial role in maintaining the high standards of service at 32 Byte.
CJ Armamento
Desktop Support Engineer
CJ Armamento
CJ is our dedicated remote support tech, ensuring seamless and efficient IT assistance for our clients. With a knack for troubleshooting and a commitment to quick resolutions, CJ consistently delivers top-notch support, making him an invaluable part of the 32 Byte team.
Tanya Ponce
Customer Liaison Manager
Tanya Ponce
Tanya is the unsung hero who works in behind the scenes ensuring that everyone is looked after from our team to our clients. Tanya ensures tickets are created and handled efficiently and clients are kept happy by ensuring all of the tasks required on a day to day basis get seen to.
Oliver Tanti
Desktop Support Engineer
Oliver Tanti
Oliver joined us back in 2021 as a trainee and has since completed a raft of certifications including his Cert IV in IT, MS900, AZ900 and a whole lot more acronym based certificates. He's become an integral part of the team and is well known amongst our many practices.
Hayley Backhaus
Senior Client Experience Architect
Hayley Backhaus
Hayley is a vital member of 32 Byte, dedicated to delivering exceptional client service. She is known for creating unique designs and experiences, from captivating trade show booths to innovative client solutions, earning widespread acclaim from our clients.
Our staff are trained to talk in simple, easy to understand language to ensure you and your team are kept away from frustrating phone calls and email trails that leave your head spinning.
Are you ready to transform your business?
We are your one stop shop to support you and your practice, because we know there is nothing more important than keeping you at your chair and off the computer