The 1 thing your IT backup system is missing

Today, having an IT backup system is crucial to the success of your business. 

You should ensure you have a working backup solution in place for your business’s IT for several reasons.

In this article, I’m going to outline why it’s essential that you back up your data.

Above all, we will state the number one thing most IT companies miss when backing up client data.

What does a backup solution do for my business?

Regular daily backups are a must for any size of business. In fact, you should have a backup solution whether you are a one-man-band or an enterprise.

This is usually a system that will replicate data stored on physical computers and servers to a secure location for most small businesses.

Most modern-day backup systems employ a two-tier or even three-tier backup solution. 

First, the data is backed up onsite to a secure storage device. Then the data is backed up to a cloud or private offsite data center.

Why it’s so important.

These backup solutions are used to recover data. For instance, if there is accidental deletion of data or a hardware failure.

The most common scenario is if a user accidentally deletes files or a folder. 

Moreover, other common scenarios include if the physical hard drive inside a computer fails.  It’s usually the first component to fail due to it being mechanical in design.

Data can be quickly restored from a backup. This can be done daily on an automated schedule.

Another more common scenario is when there has been a cybersecurity incident on the IT infrastructure. 

If a system has been infected, files are then encrypted by the virus.

Then, a ransom is requested to unencrypt the files.

While you could pay the ransom, there is no guarantee the files will be unencrypted. 

The ideal solution is to recover your data from the backup.

The restore

That brings us to the restore. 

Almost all backup solutions will confirm if your data has been backed up successfully. An email or alert is sent to the IT provider in the event of a failed backup.

However, the number one item that is missed in most backup solutions provided is the manual check of the backup and if can be restored.

There are a number of reasons why the backup might not restore correctly.

The worst scenario you can face is having to recover a backup only to learn that the backup is not restorable for some reason.

Hence, you should ask your current IT provider if they regularly perform test restores and get them to provide evidence of this process.

Better yet get in touch with us and we’ll carry out a full review of your backup system. Please email info@connectservice.com.au or call 1300 766 455.